Why can't I enable flash player when joining a webinar?
  • 26 May 2020
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Why can't I enable flash player when joining a webinar?

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When you join a webinar, the web browser may block the flash player as showing in the picture below:

image-482png.png

Solution 1: Enable the flash player

Step 1: In the Google Chrome browser, open the flash player settings page by coping and pasting the URL below:

chrome://settings/content/flash?search=flash
Step 2: Enable the option of Ask first:

image-483png.png

Step 3: Then join the webinar and click on Run Flash Player again and it will pop up a window to allow Run Flash :

image-484png.png
Step 4: After you allow the Flash Player from the web browser, the web browser will start to stream the video from the webinar.

Solution 2: Switch to standard video streaming

ezTalks Webinar also supports HTML 5 streaming. You do not need to enable flash player, instead, you can switch to the standard video streaming.

Step 1: Click on the second option ofswitch to standard video streaming :

image-540png.png

Step 2: It might show the message as below:

867ef1da-6fe7-4935-97a9-108d14ab481a.png
Step 3: Refresh the page and click on switch to standard video streaming again. Then the webinar will start to stream.

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