Step 1 Make sure you have Internet access on your mobile device.
Try opening a website to make sure you are on the Internet. You may try with the wifi connection or switch to the 3G/4G network on your mobile device.
Step 2 Check if you can connect to the ezTalks meeting server.
Step 3 If you cannot open the above page, please contact firstname.lastname@example.org for help.
Please tell us the model number of your mobile device and send us a screenshot of the error so that we can quickly address the issue.